Job Description

Job Description

Job Description

Please note: This position requires both inside and outside office capabilities. Hiring for Crystal lake. Guaranteed base pay + commissions (NO DRAW) and bonus opportunities. Base pay is listed in the title based on experience. Your commission is up to your efforts!

About Us

We’re a rapidly growing family business looking to add a few dynamic individuals to our team. If you’re ready for your next adventure in a fast-paced, exciting work environment, then we can't wait to speak with you!

Being a part of the KC Pallets Inc. family isn’t your ordinary job. You’ll work in an exciting and diverse environment, meeting interesting people while helping build and grow America. At KC Pallets Inc., we are committed to building trust by being deeply knowledgeable, fully capable, and always dependable. Our associates are the driving force behind this commitment.

Brief Summary of the Business Development Account Manager Role

Our Business Development Account Managers are responsible for generating new sales opportunities via phone, email, and other electronic communication methods. They also respond to customer orders and quote requests received through outside leads, telephone inquiries, email, and written correspondence.

Duties and Responsibilities

• In addition to leads provided, must be able to also generate leads via outbound calling, email, and prospecting.
• Ensure customer retention by maintaining strong relationships with clients.
• Provide pricing and delivery information in response to customer inquiries.
• Ability to meet with customers at various company sponsored sporting events
• Monitor previously contacted leads and follow up to ensure timely customer satisfaction.
• Ensure resolution of any delivery issues and customer concerns.
• Meet KPI targets set forth by the Director of Operations/Sales.

Requirements

• 5+ years of previous sales experience.
• B2B experience.
• Proficient in Google web platforms (Sheets, Docs, Drive).
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Reliable transportation is required.
• Ability to work from our Crystal Lake office Monday - Friday and alternate Saturdays from 7:00 am to 11:00 am
• Punctuality is a must – Office hours are 7:00 AM - 4:30 PM.

Additional Qualifications

• Excellent verbal and written communication skills.
• Strong computer literacy and typing skills.
• Exceptional multitasking and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to identify areas for improvement, make suggestions, and help develop improvement plans.
• Proven experience handling sensitive and confidential information.
• Proactive self-starter with the ability to be flexible and adapt in a fast-moving, results-oriented work environment.

Compensation & Benefits

Our Business Development Account Managers enjoy a competitive base salary PLUS uncapped commissions, a collaborative team environment, paid time off, health benefits, and a company-provided cell phone.

If you’re ready to be part of a team that is helping build and grow America, then you’ve found the right opportunity. We can’t wait to meet you!

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 starting base salary (experience depending)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Crystal Lake, IL 60039 (Preferred)

Ability to Relocate:

• Crystal Lake, IL 60039: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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