Job Description

Job Description

Job Description

Administrative Assistant I

Full time; Non-Exempt, XX hours/week; Overtime as required.

Location; Lake Zurich, IL US

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

General Description:

Provides administrative support to the organization and assigned department(s)

Essential Duties and Responsibilities:

• Performs all aspects of administrative functions within assigned department.
• Maintain confidential employee information on behalf of the management.
• Support all word processing, faxing, and copying functions on behalf of the management.
• Process spreadsheets and reports on behalf of the management.
• Answer telephone calls on behalf of the management.
• Act as a liaison between staff level associates and the management with respect to scheduling meetings, etc.
• Coordinate all employee staff meetings on behalf of the management.
• Maintain supplies for the entire department.
• Present a positive and professional demeanor.
• Facilitate and track UPS overnight delivery services for the department.
• Assist with the vendor relations process.
• Support assistant managers and supervisors within the department with administrative functions.
• Successfully complete annual regulatory compliance training.
• Performs all other responsibilities and duties deemed necessary.

Required Qualifications:

• High school diploma or equivalent.
• 1+ years providing administrative support in a fast-paced environment.
• Strong PC skills, including Microsoft applications.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.

• Ability to handle confidential information with discretion and professionalism.
• Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.

Preferred/Other Qualifications:

• Administrative experience in mortgage servicing, banking, or legal environment.

Physical Demands and Work Environment:

The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.

The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

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