Assistant Director of Operations - Rooms (San Francisco) Job at JdV by Hyatt, San Francisco, CA

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  • JdV by Hyatt
  • San Francisco, CA

Job Description

Overview

Join to apply for the Assistant Director of Operations - Rooms role at JdV by Hyatt .

Responsibilities

  • Responsible for short and long term planning and the management of the Rooms Operations
  • Assist with the oversight of the Food & Beverage division
  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
  • Direct and oversee development of employees
  • Hire, train, empower, coach and counsel, performance and salary reviews
  • Cover and support in Front Office and Housekeeping Operations as needed
  • Drive Hotel Metrics and Financial targets
  • Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Implement procedures to increase guest and associate satisfaction
  • Maintaining Hyatt standards of service and ensure their implementation
  • Maintain communications with Corporate Staff
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Compensation

The salary range for this position is $76,700 - $115,300.

Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

Qualifications

  • Prior hotel front office experience required.
  • Prior leadership experience.
  • Minimum of 4 years' experience working in a fast-paced environment.
  • Strong communication and leadership skills.

Seniority level

  • Director

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Hospitality
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Job Tags

Full time, Temporary work,

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