Job Description

Business Analyst - Carrier Network

Discover your future at DAT Freight & Analytics, where innovation meets impact. For over four decades, DAT has been at the forefront of transportation and logistics, helping businesses move freight with greater efficiency and confidence. We are a technology company that removes uncertainty from freight for truckers, brokers, and shippers every day. Our advanced tools and data intelligence empower professionals to make smarter decisions, optimize costs, and operate more successfully. Through the industry's largest digital freight marketplace and insights derived from over $1 trillion in freight transactions, we provide the mission-critical information that keeps supply chains running smoothly across the country. DAT is proud to be an award-winning workplace that fosters innovation, celebrates success, and values professional growth. With strategic offices in Beaverton, Oregon, Denver, Colorado, Springfield, Missouri, and Bangalore, India, our teams collaborate to solve the transportation industry's most complex challenges. Ready to shape the future of freight technology?

DAT and the Convoy Platform are seeking a business analyst - carrier network in Seattle, WA, to support and drive analytical insights and data-driven decisions across the carrier network team, spanning carrier supply and engagement, carrier vetting, onboarding, carrier operations, and performance. This role will serve as the quantitative backbone for data-driven decision making across all carrier lifecycle functions, while elevating the analytical capabilities of the entire organization.

What you'll do:

• Create and maintain comprehensive dashboards and reporting systems to provide visibility into carrier supply, engagement, vetting, operations, onboarding, and carrier performance
• Analyze the carrier matching funnel from view to bid to match to provide actionable insights to drive better conversion
• Build tracking systems and measurement frameworks to monitor carrier journey effectiveness, identifying opportunities for process optimization and engagement improvement
• Own weekly business review (WBR) and monthly business review (MBR) goal tracking, insights generation, and performance reporting across all carrier network functions
• Support the carrier network team with ad-hoc analysis, A/B test design and measurement, and statistical modeling to optimize carrier acquisition, vetting, and retention strategies
• Partner closely with the science team on broader business initiatives, translating analytical findings into actionable recommendations across different parts of the organization
• Elevate the quantitative aptitude of the team through training, best practices sharing, and development of analytical tools and templates
• Investigate data anomalies, conduct root cause analysis, and provide recommendations to improve data integrity and business performance across carrier operation

The skills and experience you'll bring:

• 2-4 years of experience in business analysis, data analysis, or quantitative roles with demonstrated ability to work independently
• Advanced proficiency in SQL to write complex queries, optimize performance, and work with large datasets and existing pipeline logic. Proficiency in Python/R is a plus.
• Experience with data visualization tools (Tableau, Looker, Streamlit, etc) and ability to create clear, actionable dashboards and reports
• Solid understanding of statistical concepts, A/B testing methodologies, and experimental design
• Proven track record of translating business questions into analytical frameworks and delivering insights that drive decision-making
• Experience working with existing data infrastructure and ability to modify SQL logic within established systems
• Strong attention to detail with unwavering commitment to data accuracy and correctness

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