Job Description

WE ARE GILES AUTOMOTIVE GROUP

Giles is proud to be an automotive leader in Acadiana. Our mission is to be a “vehicle” that improves the lives of our employees, our customers, and our community. We offer a wide selection of vehicles, award-winning service, beautiful facilities, and excellent career opportunities. WHAT’S GOING ON?Our Giles Nissan Service Center has a strong team, and we’re looking for a bright, outgoing individual to support our service advisors.

WHAT DO YOU GET?

* Competitive Pay: Entry-level role starting at $12/hour. * Training & Career Path: No experience needed. We provide full training and offer a path to grow into a service advisor role. * Weekends Off! * Supportive Team: Work with an award-winning management and sales team. * Benefits: Medical, dental, paid vacation, 401k.

WHAT ARE WE SEARCHING FOR?

We’re looking for someone who takes pride in their work and enjoys helping people. Customer service experience is a plus. The ideal candidate is ambitious, confident, outgoing, professional, and eager for meaningful work. What We Value: * High standards of honesty and integrity * Drive for excellence and self-improvement * Responsibility and dependability * Respectful, professional teamwork * Desire to serve the community and customers * A consistently positive attitude

WHAT DO YOU DO?

* Engage with customers and understand their needs * Support service advisors throughout the customer experience * Answer inbound service calls * Notify customers about recalls and parts arrivals * Follow up on service experiences * Scan service tickets * Provide receptionist coverage as needed * Participate in team/process improvement sessions * Learn service offerings and develop product knowledge * Build long-lasting customer relationships * Bring a positive, energetic attitude daily

QUALIFICATIONS

* Customer service experience * Strong communication and listening skills * Positive, professional, and hardworking demeanor * Strong computer skills * Valid driver’s license

WHAT'S NEXT?

If you have a great attitude and love serving people, we want you to apply. We offer a meaningful career with long-term growth potential. Must be 21+ with a valid driver’s license and a clean driving record. We are an equal opportunity employer.

Job Tags

Full time,

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