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Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director of Mainframe Communications
What does a successful Director of Mainframe Communications do at Fiserv?
As the Director of Mainframe Communications, you will be responsible for leading and overseeing the strategic planning, implementation, and ongoing management of Fiservs global mainframe infrastructure. You will collaborate with cross-functional teams to ensure the reliability, security, and scalability of Fiservs mainframe systems, supporting the critical operations the organization. You will lead the team that configures, implements, and troubleshoots TCP/IP, VTAM, and other communications protocols. This Includes implementing AT-TLS and other security solutions.
What you will do:
Direct senior team members to perform problem determination and resolution, capture and transmit system dumps, closely work with vendors technical support, apply fixes and patches, coordinate testing and implementation of fixes and new versions, and work with other mainframe-based or midrange-based technical teams on production roll-out
Closely collaborate with capacity planning and performance management, automation, architecture, and modernization infrastructure teams
Ensure the availability, performance, and security of mainframe systems by implementing best practices, conducting regular audits, and maintaining compliance with industry standards and regulations
Collaborate with business stakeholders to identify infrastructure requirements and proactively address their changing needs while budgeting and closely monitoring expenses
Champion the adoption of modern tools, technologies, and practices to enhance the efficiency and effectiveness of mainframe infrastructure operations
Foster and maintain strong relationships with vendors and third-party service providers, ensuring effective partnerships and adherence to service level agreements
Develop and implement disaster recovery and business continuity plans for mainframe systems to minimize downtime and ensure data integrity
What you will need to have:
Bachelor's degree in a related field or an equivalent combination of education, military, and work experience
10+ years of experience overseeing mainframe infrastructure operations and managing tenured mainframe engineers/architects
10+ years of experience with mainframe systems, including IBM z/OS, DB2, COBOL, CICS, MQ, z/OCP, ESMs (RACF, ACF2, and TopSecret) and JCL
What would be great to have:
Relevant certifications in mainframe technologies, such as IBM Certified System Administrator or IBM Certified Advanced Technical Expert
Knowledge of emerging mainframe technologies and trends, such as cloud integration and modernization initiatives such as RedHat OCP on z/Series
Experience managing mainframe infrastructure in a hybrid or multi-cloud environment
Experience in the financial services industry or other highly regulated industries
Strong technical expertise in mainframe infrastructure system administration, security, software and hardware upgrades, storage management, virtualization, and disaster recovery principles and practices
Important info about this role:
Perks at work:
Were #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one
Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel with no specific set limit for qualifying associates, and free counseling through our EAP
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program
Advance your career with training, development, certification, and internal mobility opportunities
#mainframe
#mainframecomputing
#zOS
#IBM
#ACF2
#TopSecret
#MainframeSecurity
#WeAreMainframe
#LI-CD1
Salary Range:
$113,100.00-$151,800.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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