German speaking Customer Support Agent - Banking Job at Triskel Consulting, Malta

KzQ5cFlHSG5Jb2JLaXJ0dW9VcWs3dklSdGc9PQ==
  • Triskel Consulting
  • Malta

Job Description

Our client is a local Financial Institution who is looking to grow their team in Malta through a German Customer and Sales Officer. The purpose of the role is to support clients with existing financial products, whilst establishing needs to support the clients' financial situation. Responsibilities:

  • Provide professional customer service for inquiries about company products and services
  • Open client accounts according to guidelines
  • Build rapport with customers and address issues relating to internet banking, onboarding, and mobile application
  • Maintain in-depth knowledge of company products and services for accurate information
  • Identify selling opportunities based on customer needs
  • Handle card cancellation and blocking requests
  • Issue new cards and handle renewals
  • Process transactions and outgoing payments accurately in company systems
  • Adhere to company policies, security guidelines, and industry standards
  • Keep required records
  • Assist with data gathering through phone, email, and chat
  • Support invoicing and payment allocation according to company policies
  • Assist with administrative tasks following company instructions
  • Communicate and collaborate with country coordinators and other departments
  • Monitor loan repayments and allocate payments in records
  • Perform other ad hoc duties as assigned.

Requirements:

  • Previous experience in an Online Customer Support or Sales position otherwise, in possession of a recent
  • University degree in Banking, Financial Services or other related areas
  • Native or fluent level of German along with a fluent level of English (both spoken and written)
  • Strong communication skills, both verbal and written
  • Computer literacy
  • Team player, eager to learn and grow within the industry.
  • Customer oriented
  • Willingness to learn and expand horizons

Job Tags

Local area,

Similar Jobs

Gap Inc.

Seasonal Retail Sales Associate - Santa Anita F/P Job at Gap Inc.

About The Role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert...

RimePro Inc

Public Works Inspector Job at RimePro Inc

 ...inspection, a deep understanding of local agency requirements, and the ability to work independently across active job sites. This is an excellent opportunity to work on meaningful public works projects that directly impact local communities. Key Responsibilities... 

Giant Eagle

Licensed Pharmacist (RPH License Required) Job at Giant Eagle

 ...Job Summary As a Pharmacist, you will consistently build relationships with patients ...  ...immunizations. Create and maintain a positive work environment for all team members....  ...our grocery Stores through our Corporate home office, we are working together to put food... 

Cross Country Nurses

Travel Nurse RN - ICU - Intensive Care Unit - $1,870 per week Job at Cross Country Nurses

 ...in specialtyActive RN licenseBenefits The benefits of taking a travel nursing job with Cross Country include: Private housing or generous housing allowanceComprehensive health insurance with prescription coverageDependent health insurance with... 

Clearance Jobs

DOD Skillbridge Corporate Fellowship Program "Hiring Our Heroes" Job at Clearance Jobs

 ...independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence, and federal civil sectors. Why work at a Noblis company? Our employees find greater meaning in their work and...