Job Description

Job Description

Job Description

Overview

We are looking for a Health Information Management Clerk to join our family. Under the direct supervision of the Health Information Management Manager , this position is responsible for timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.

Benefits:

• Health Insurance

• Dental Benefits

• 403B Retirement Plan

• 403B Retirement Matching

• Paid Time Off

• Holiday Pay

• Long Term Disability

• Life Insurance

• Optional Benefits

• Employee Assistance Program

• Flexible Spending Accounts

Health Information Management Clerk Qualifications

Minimum: The following minimum qualifications are necessary to perform this job adequately. However, any equivalent combination of experience, education, and training that provides the essential knowledge, skills, and abilities would be acceptable, subject to any legal and/or regulatory requirements:

Must be able to sit, stand, and walk for extended periods

Ability to read and understand the English language

Ability to effectively maintain confidentiality of records and communicate with all levels of personnel

Experience: One year of clerical experience in a medical office setting is required. Previous experience working in Medical Records with basic to advanced working knowledge of Privacy, HIPAA, and Release of Information laws.

Education: High School Diploma or GED certificate required

Certification(s): None

Language: Bilingual is preferred (English/Spanish)

Additional required skills: Knowledge of medical office operations. Requires excellent verbal communication skills. Must be able to work with changing priorities. It requires excellent organizational, problem-solving, and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology is required, and knowledge can be obtained through formal classes or work experience. Proficient in the use of all computer software utilized in practice, coding experience a plus.

Health Information Management Clerk Key Responsibilities

1. Must be able to interact with individuals of all cultures and levels of authority through telephonic and in-person encounters.

2. Must be able to explain policy and procedures to external organizations, patients, and staff

3. Must be able to understand and maintain patient confidentiality

4. Perform various complex and routine administrative duties, including, but not limited to, data entry, accounting for medical information disclosures, filing, copying, and distributing information.

5. In-depth knowledge of the laws and regulations related to the authorization and disclosure of health information and the ability to apply said rules and regulations related to the disclosure of health information, such as the Privacy Act, Freedom of Information Act (FOIA), Health Insurance Portability and Accountability Act (HIPAA)

6. Ability to manage priorities and coordinate work to complete duties in an accurate and timely fashion

7. Ability to follow up on pending issues to meet required response times

8. Ability to research and solve complex questions related to the release of health information in an accurate and timely manner

8. Utilize EMR System:

9. Update patient records

10. Scan documents into patient charts promptly

11. Query patient information

12. Extract Medical records for PHI request

13. Patient Message provider/staff

14. Perform other duties as assigned

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient

2. Build not Blame – Focusing first on finding fault with the process rather than the person

3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers

4. Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description

5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

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