Job Description

Position Description

We are seeking an experienced Instructional Designer with Operations and Project Management experience to join our Talent Development & Learning team. The successful candidate will be responsible for designing and delivering high-impact, innovative learning solutions using strong needs assessment and instructional design methods. The role requires a unique blend of instructional design expertise, operations, and project management experience to manage the learning programs, vendor relationships, and stakeholder engagement.

Skills Required Key Responsibilities include: Instructional Design (primary): • Design and deliver effective learning and development solutions using an instructional systems design approach • Conduct needs assessments, develop learning objectives, and create objective-aligned, adult-centered instructional strategies • Design, test, and implement learning materials, including instructor guides, participant guides, evaluation tools, and other electronic, hard copy, and web-based training Operations: • Coordinate with business leads and stakeholders to plan, schedule, and manage the logistics of virtual and in-person learning programs • Manage relationships with vendors to ensure contracts are up-to-date, services are procured, and invoices are processed accurately • Develop collaborative relationships within the department, key stakeholders, suppliers, and business partners • Coordinate and manage workflows, technologies, and stakeholder communication to ensure timely and high-quality delivery of learning solutions that meet customer needs. Project Management: • Manage multiple projects using exceptional project management skills, prioritizing tasks, and meeting deadlines • Establish and maintain schedules and deliverable deadlines • Hold meetings with stakeholder, Subject Matter Experts (SMEs) and requesters to provide status updates, address concerns, and meet project deadlines

Skills Preferred

Experience Required

Required Skills/Experience:

• 8+ years of relevant work experience with a Bachelor's degree • 6+ years of relevant work experience with a Master's degree • Deep knowledge of instructional design and content development, including needs-based curriculum design, program/project management, third-party supplier sourcing, and vendor management • Proven experience developing adult leadership development programs using an instructional systems design approach • Ability to build and maintain relationships • Exceptional consultative and influencing skills for understanding and addressing the organization's learning needs • Exceptional oral and written communication skills • Results-oriented, able to take initiative, self-directed, and adaptable under pressure • Experience in automated learning program development with tools such as Articulate • Requires use of conceptual and innovative thinking (i.e., identifying solutions)

Experience Preferred

Preferred Qualifications: • Experience with learning management systems (LMS) and learning technologies - Ex. managing cources, running reports, adding SCORM files. • Knowledge of adult learning theory and instructional design models • Degree or certification in instructional design or a related field (e.g., Certified Instructional Designer, Certified Professional in Learning and Performance) • Facilitation skills in leadership development programs

Education Required Required Education: • Bachelor's Degree

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