Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The eBay Italian Speaking Seller Marketing Agent will be responsible for supporting outbound campaigns to our most valuable customers with a view to encouraging the use of eBay services and features most suited to the customers’ business, which will support growth and engagement. The Italian Speaking Seller Marketing Agent is seen as a product expert for sellers wishing to use eBay as a channel or access point to the eBay marketplace. What you will accomplish: Build trusted relationships with targeted eBay sellers through tailored outbound campaigns focused on lifecycle management, marketing, and business growth. Deliver outstanding customer experiences through engaging phone and email interactions, ensuring every communication is clear, complete, and makes valuable contributions. Use insights from survey tools and analytics to track, measure, and enhance campaign performance, turning data into smarter actions. Drive key results across productivity, GMV growth, and success metrics by understanding customer priorities and finding opportunities for improvement. Anticipate seller needs and provide personalized recommendations that help them grow their eBay business with confidence. Champion the voice of the customer daily—acting as their advocate and ensuring their success shapes everything you do. What you will bring: A customer-first perspective with exceptional communication skills in both Italian and English, and a genuine passion for helping others achieve their goals. Over two years of customer service experience with a strong focus on sales and up-selling, consistently delivering measurable results. A commercially aware, self-motivated, and target-driven approach, with a proven ability to exceed goals in dynamic environments. Adaptability and curiosity—you learn quickly, embrace change, and thrive in collaborative, fast-paced teams. First-hand experience as an eBay buyer or seller, giving you authentic insight into customer needs and challenges. A positive, professional presence—courteous with customers, supportive with peers, and always ready to take initiative. eBay Benefits Basic Salary of €40,400 Bonus Plan 25 days Holidays Educational Assistance Healthcare Plan Pension & Life Assurance Plans Sabbatical every 5 years On-site Gym access in Dublin office If this sounds like the job for you, then apply now! eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. #J-18808-Ljbffr eBay

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