LEGAL INTAKE DIRECTOR / CALL CENTER MANAGER
Job Type: Full-time
Pay: From $90,000.00 - $120,000.00 Base + Incentives + Annual Bonus
Spanish preferred not required but Preferred
Schedule: Must be open to managing weekend staff schedule
Location: In-Office, Beverly Hills
Prior experience as a TeleSales or Call Center Manager OR At least 5 years of experience as Intake Specialist (Bonus if this was for a Law Firm/Personal Injury)
Position Overview
We are a busy Personal Injury Law Firm and currently looking for an EXPERIENCED Legal Intake Director / Call Center manager to head our Intake Department as the Intake Manager . You will be responsible for overseeing the intake process of new clients and ensuring that the process is efficient, organized, and meets the needs of both the clients and the company. You will be responsible for leading a team of intake specialists , developing and implementing intake policies and procedures, and working collaboratively with other departments to ensure seamless and effective client onboarding.
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