Job Description

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community. Manages day-to-day clinic operations and long-term planning of clinic services in collaboration with the clinic health care team. QUALIFICATIONS License /Certification Required: Kaweah Health approved crisis intervention training within 60 days of hire/transfer. Experience Preferred: Experience in an academic residency clinic setting. Three years management experience in multi-disciplinary clinic setting. Department Specific Requirements If assigned to GME-Family Medicine Clinic: requires three years healthcare management experience, preferably in a multi-disciplinary clinic setting. JOB RESPONSIBILITIES Essential Participates in the creation of a work environment and culture that facilitates personal growth and well-being for all and fosters a harmonious working environment in which high-quality, cost-effective patient care, and customer services are consistently provided. Responsible for clinic practices and flow in coordination with clinic management. Responsible for establishing and updating written policies and procedures for clinic. Develops with appropriate personnel new outpatient clinics as need arises. Collects clinical, financial and regulatory information and helps develop plans and proposals for new clinic consideration. Develops, prepares, and manages budget for clinic. Continuously assesses and improves the clinic operations as it relates to goals, quality standards, and patient satisfaction in coordination with clinic management. Responsible for effectively handling patient complaints, patient problem solving, patient intervention, patient service recovery. Acts as the clinic expert and is the resource person for Joint Commission. Ensures clinic providers are effectively supported in the delivery of medical care. Follows through with applications of new programs for expanded clinic services. Manages the family medicine resident clinic efficiently and that the GME regulations are met in coordination with clinic management. Prepares the discussion topics, agenda, and trainings for the monthly resident business and the GME family medicine meetings in coordination with clinic management. Coordinates clinic operations with the clinic Medical Director, family medicine faculty and residents in coordination with clinic management. Addendum (essential for specific dept) Additional Responsible for "out-reach" and coordination of services with outside agencies and community resources as they pertain to clinic services. Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.

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