Job Description

Continuous Improvement Specialist

The Continuous Improvement Specialist will be responsible for identifying through data opportunities and initiatives that will enhance operational efficiency and effectiveness across the organization. This role involves collaborating with various departments to streamline processes and drive overall performance improvements. The candidate will possess a strong background in process improvement methodologies, exceptional analytical skills, and the ability to lead cross-functional teams in implementing change initiatives. The CI individual would be expected to ensure daily data management is well captured to ensure visibility is correctly on KPIs. This role is expected to learn and understand the trading card manufacturing process and get involved with day-to-day operations at the plant.

Essential Functions:

• Develop and track key performance indicators (KPIs) to measure the impact of improvement initiatives and ensure alignment with organizational goals.
• Utilize data-driven insights to make informed recommendations and drive decision-making, identify trends, root causes of issues, and opportunities for improvement.
• Develop projects that solve opportunities shown on KPIs with methodologies such as Lean, Six Sigma, and Kaizen to develop and implement strategies for process optimization and waste reduction.
• Share best practices, tools, and techniques with team members and other departments to foster a culture of continuous improvement.
• Prepare and present reports on project progress, results, and impact to stakeholders at various levels of the organization. Coordinate with cross-functional teams to gather requirements, develop project plans, and implement solutions.
• Facilitate project meetings, provide status updates, and resolve any issues or roadblocks that may arise during the project lifecycle.
• Develop and execute change management strategies to support the successful adoption of new processes and technologies.
• Provide training and support to employees on new procedures and tools to ensure effective implementation and sustainable improvements.
• Oversee the collection, cleaning, and integration of data from various sources to ensure accuracy and consistency before it is fed into Power Apps and Power BI. Implement data governance practices to maintain high-quality data standards.
• Provide training and support to end-users on how to effectively use Power Apps and Power BI tools. Develop user guides and documentation to assist with onboarding and ongoing usage.

Other Functions:

• Assist with special projects or initiatives that may arise, which could include process audits, performance reviews, or strategic planning activities. Adapt to changing priorities and contribute to a variety of tasks as needed.
• Provide support and assistance to other departments as needed to address specific challenges or opportunities related to continuous improvement. Be prepared to step in and contribute to initiatives beyond the primary scope of responsibilities.
• Collect feedback from stakeholders and team members on improvement initiatives and processes. Use this feedback to refine and enhance strategies and approaches for better outcomes.
• Stay updated on industry trends, emerging technologies, and best practices related to continuous improvement. Proactively propose and pilot new tools, techniques, or methodologies that could benefit the organization.

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to respond to urgent issues or changes in project scope, which may involve adapting to varying work conditions or unexpected challenges.

Minimum Requirements:

• Bachelor's degree in Engineering, Operations Management or other relevant field.
• 3-5 years of work experience in manufacturing.
• 2 years at least of production supervisor or Industrial Engineering.
• Continuous improvement methodologies such as Lean, Six Sigma, or Kaizen. Certification in Lean Six Sigma (e.g., Green Belt, Black Belt) is highly desirable.
• Strong communication and interpersonal skills, ability to present ideas to a diverse audience from hourly workforce to executive leadership.
• Experience with data analysis and visualization tools, such as Power BI, to develop and interpret KPIs and performance metrics.
• Demonstrated ability to lead teams & manage cross-functional projects.
• Demonstrated ability to analyze and solve complex problems.
• Desire ability to speak Spanish.

Environment and Scheduling:

• Work is performed in an administrative 50% office and 50% production floor setting.
• Must be flexible and available to work additional hours and work days when necessary.

Employer's Rights:

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Management retains the right to add to or change the duties at any time.

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