Job Description

No Corp-to-corp. No 3rd parties
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Job Title: Salesforce Business Systems Analyst (Salesforce Marketing Cloud)
Location: 100% onsite in Irvine, CA (only candidates already local to Southern CA will be considered)

Employment Type: Contract-to-hire
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Overview:

Our client, a leader in the automotive industry, is seeking a highly skilled BSA who has experience in analysis of Salesforce Marketing Cloud to help build in best practices as well as to optimize processes and work flows.

Key Responsibilities:

• Support B2B enterprise systems and projects in support of company's short-term and long-term business strategy. Works with key business and IT stakeholders in implementing systems solutions and integrating best practices into technology platform. Ensures overall health of the enterprise system to best support business priorities, internal and external stakeholders, and provides Level 2 systems support.
• Defines project requirements and support business users throughout the project life cycle including scope definition, design review and User Acceptance Testing. Monitors project progress, resolve project issues, publish progress reports and recommending actions to remediate risks.
• Perform business requirements analysis within the context of internal and external facing systems and content management systems; Assists in the development of best practices to improve business processes, system solutions, business intelligence, workflow and process flow diagrams.
• Oversee the life cycle of changes to business systems and maintain detailed documentation. Performs ad hoc data analysis and create reports for business users.

Required Qualifications:

• 5 years of Business Systems Analysis experience and at least 2 years of experience in Salesforce Marketing Cloud.
• Prior experience in supporting and collaborating with the business and external vendors on digital marketing project implementation.
• Working knowledge of data governance, privacy laws, and consent frameworks related to CRM.

Skills:

• Journey Builder
• Email Studio
• Mobile Studio
• Automation Studio
• Contact Builder
• Familiarity with REST and SOAP APIs for data ingestion or external integrations (e.g., CRM, CDP)
• Supporting UAT, validating email renders, journey paths, and data flows
• Documenting and prioritizing marketing automation and data use cases
• A problem solver who is intuitive and can think outside-of-the-box

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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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