Job Description

Sr Manager, Technical Product Management

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Sr Manager, Technical Product Management

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Join to apply for the Sr Manager, Technical Product Management role at McDonald's

McDonald’s, one of the most recognized brands in the world, is seeking a Network Security, Senior Technical Product Manager to support our Network Security team as we protect McDonald’s.This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. You will collaborate closely with Global Technology leadership, market leaders, project managers, Global Technology solutions teams, application owners, key vendors, and others to ensure McDonald’s has world class Network Security products and services.

Reporting to the GTIO Director, Global Network Security, this role will be responsible for developing new Network Security services and enhancing existing services to meet the increasing needs for protecting our users, devices, networks, applications, and data. This person will work closely with all areas of the business and technology teams to ensure that our services are meeting the needs of markets, application teams, corporate departments, and other stakeholders.

Accountabilities & Responsibilities

Department Overview

McDonald’s, one of the most recognized brands in the world, is seeking a Network Security, Senior Technical Product Manager to support our Network Security team as we protect McDonald’s.This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. You will collaborate closely with Global Technology leadership, market leaders, project managers, Global Technology solutions teams, application owners, key vendors, and others to ensure McDonald’s has world class Network Security products and services.

Reporting to the GTIO Director, Global Network Security, this role will be responsible for developing new Network Security services and enhancing existing services to meet the increasing needs for protecting our users, devices, networks, applications, and data. This person will work closely with all areas of the business and technology teams to ensure that our services are meeting the needs of markets, application teams, corporate departments, and other stakeholders.

Accountabilities & Responsibilities

Global Technology is the team that is responsible for the securing of McDonald’s information assets at a global level. This role will be part of the group within Global Technology that is responsible for our network security critical services, including firewall, IPS/IDS , Content Filtering, SASE, SSE, ZTNA, VPN and DDoS. You will lead the strategic direction, technical evolution, and day to day operation of some of our Network Security products and platforms, including, but not limited to SSE, NGFW or Proxy.

This position will work closely with market technology teams, Global Cybersecurity teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the proper design and functioning of McDonald’s network security services.

• Lead design, engineering, and delivery activities for network security platforms, focusing on SSE.
• Create and oversee platform vision, strategy and roadmap, including market research, backlog prioritization, and budgets.
• Ensure availability and performance of the platform to meet business needs.
• Analyze complex network security issues, determine causes, and identify corrective actions.
• Act as platform owner and primary contact for global and market teams for SSE platform strategy.
• Assess global/market strategic and practical needs to ensure network security products meet business requirements.
• Manage external vendors to ensure service delivery meets standards and business needs.
• Lead technical assessments and vendor selection for innovative platform development.
• Define, document, and communicate network security standards, best practices, and blueprints.
• Lead transformation, standardization, and innovation efforts for global and regional network security requirements.
• Manage, maintain, and improve platform capacity and performance.
• Develop platform resilience, business continuity, and disaster recovery plans.
• Partner with teams to deliver network self-healing automation for security events and incidents.
• Mentor and motivate a high-performing team of analysts and engineering professionals.

Qualifications

• Indepth knowledge and experience (7+ Years) in designing, building, supporting, and managing network security products, including, but not limited to SSE, Firewalls, Proxy, ZTNA.
• Indepth knowledge and experience in owning and/or managing with one or more the SSE technology in a complex environment.
  • Prisma Access
  • ZScaler
  • Netscope.
• Demonstrable experience (5+ Years) designing, building, supporting, and managing core enterprise networks: including, but not limited to Routing, Switching, LAN, WAN, SD-WAN, and MPLS.
• Demonstrated knowledge of developing network security standards and policies and transforming networks to adhere to them.
• Experience leading and delivering major programs using 3rd party vendors and internal resources.
• Experience in interfacing with business leaders, Technology Directors, and application owners.
• Experience in leading evaluation and selection of emerging technologies translating them into roadmaps and developing business cases.
• Experience in delivering large-scale automation (e.g. Network as Code) for delivering network security services.

Desired skills:

• Bachelor’s degree in engineering, Computer Science, Network, Cyber security
• Experience in leading the innovation and standardization of network security solutions across the business.
• Familiarity with complex multinational companies and distributed business models.
• Experience in leading a 24x7x365 team.
• Professional certifications such as CCIE Security, PCNSE, CISM, CISSP, SSE Engineer or similar.
• Experience working with an Agile environment. Familiar with documentation process and tools, JIRA and Confluence preferred.
• Experienced with Dev/Ops and CI/CD pipeline tools and processes are advantageous.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges-$149,260.00 - $190,310.00

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Restaurants

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Job Tags

Full time,

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