Job Description

Customer Feedback: Need someone smart and crisp in communication and presentation.
• An advanced degree in psychology, human-computer interaction (HCI) anthropology, data science, cognitive science or a related field.• Familiarity with or interest in Information Technology (IT) services, enterprise technologies, SaaS or digital workplace platforms.• Experience working in or with technology services or IT organizations.• Familiarity working with any of the following tools would be helpful: Adobe AEM, Adobe Sign, Adobe Workfront, Microsoft Dynamics and Power Apps, ServiceNow, Jira

The ideal candidate would be able to clearly understand and influence the business goals, workplace tools and collaborate with both design and technical partners to ensure employee needs stay at the forefront of solutions, empowering a global force of Adobe employees to do their best work. You're an experienced researcher who has a passion for employee experiences, ensuring we support connection, reduce friction and understand & advocate for employees needs and ways of working.• Significant hands-on research experience, with at least some experience applying research in an industry setting.• Mastery in a broad range of mixed methods (qualitative and quantitative) research, their tradeoffs and best application of methods within time constraints, and ability to explain rationale for each method.• Ability to analyze insights and articulate recommendations that impact digital solutions.• An understanding of the technology development cycles and can time research to have maximum impact.• Strong organizational, planning, and time management skills.• Excellent collaboration & communication skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different recipients.• Experience using remote research tools (like UserZoom, UserTesting, Maze, Miro etc.)• Flexible schedule to facilitate meetings across international time zones (crucially: spanning California to Europe time zones).

Job Tags

Remote work, Flexible hours,

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