Job Description

Job Description

Job Description

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

Our Valet Crewmembers are the first point of contact for our customers and play a key role in setting the tone for a personalized and premium travel experience. This role is responsible for greeting all guests, parking and retrieving vehicles safely, assisting with luggage, and ensuring a warm welcome at every touchpoint.

A Day in the Life:

As a Valet Crewmember at JSX, your day begins with energy, professionalism, and attention to detail. Your role plays a vital part in creating a seamless and elevated travel experience from the moment our customers arrive at the curb. Other responsibilities include:

• Greets Customers curbside with a warm, welcoming demeanor—delivering the "Joyful, Simple, eXperience" JSX is known for.
• Arrives early to station, in full uniform and ready to deliver a safe, premium experience.
• Performs a walk-around inspection of the valet area to ensure cleanliness, organization, and safety compliance.
• Checks in with the Station Supervisor or Lead for any VIP alerts, special requests, or flight schedule changes.
• Assists with unloading luggage and provides clear instructions for check-in.
• Issues valet claim tickets and safely parks Customer vehicles with care and precision, including manual and luxury vehicles.
• Reviews the day’s flight manifest for incoming and outgoing flights, noting VIPs, and passengers requesting special assistance.
• Prepares valet ticket slips and reviews expected arrival times for Customers.
• Ensures cones, signage, and directional aids are properly placed for optimal traffic flow and visibility.
• Completes vehicle log checks to confirm all keys are returned and secured.
• Reports any vehicle damage, irregularities, or incidents to the supervisor.
• Reviews closing checklist and debriefs with the team on daily highlights and feedback.

Why You’ll Love This Role:

• Be Part of a Team That Values You: Join a tight-knit, supportive team of professionals who are passionate about aviation and committed to safety and excellence. Join a tight-knit Crew committed to excellence and mutual support.
• Opportunities to Grow: We’re invested in your long-term success, offering ongoing training, certifications, and a clear path to advance your career. Build your skills and gain exposure to different areas of airport operations.
• Create Memorable Moments: You’re part of the entire Customer journey, delivering hospitality in the air and on the ground.

What Makes a Successful Valet?

We’re looking for someone who is:

• Customer-Focused: You’re passionate about exceeding customer expectations. You take pride in making every passenger feel welcomed and cared for.
• Proactive: You don’t just react – you anticipate issues and take the initiative to address them after they escalate.
• Collaborative: You work well across departments, valuing communication and teamwork to achieve common goals. You know how to work seamlessly with cross-functional teams.
• Adaptable: You thrive in dynamic environments, adjusting quickly to changing priorities, weather, and operational needs.
• Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• Minimum age: 18 years old
• Must have and maintain a valid U.S. driver’s license with a clean driving record
• Ability to operate both automatic and manual transmission vehicles
• Must be able to parallel park Customer vehicles as needed
• Ability to lift up to 75 pounds and handle luggage safely
• Able to perform intermittent physical activity including:
  • Bending, reaching, lifting, climbing stairs
  • Prolonged standing and walking long distances
• Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays
• Must be able to work in indoor and outdoor environments including hot, cold, or wet weather conditions
• Must pass a pre-employment drug test
• Subject to testing under reasonable suspicion and post-accident situations
• Must participate in alcohol screenings per DOT and federal/local regulations

Skills, Licenses, & Certifications:

• Current and valid Driver’s license required.

Pay & Perks:

Compensation for this position is $19.25 hourly. This was established after performing market research and is aligned with our approach to compensation.

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

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