Job Description Job Description Waiter/ Waitress Position Overview: We are looking for two skilled Waiters or Waitresses to join our team. The right candidate uplifts the dining experience for our customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Responsibilities include: Provide excellent wait service to ensure satisfaction Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Take accurate food and drinks orders, using a POS ordering software Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Serve food and drink orders Multi-tasking various front-of-the-house duties and collecting the bill Arrange table settings and maintain a tidy dining area Carry dirty plates, glasses and silverware to kitchen for cleaning Complete all end of night side work, including vacuuming and moping the dining room Follow all relevant health department regulations Provide excellent customer service to guests You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly Qualifications: At a minimum, two years server experience in a high-volume environment required Hands-on experience with ordering information system (e.g. Toast POS) preferred Attentiveness and patience for customers Excellent presentation skills Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Active listening and effective communication skills Ability to work nights, weekends, and holidays Those seeking only summer employment need not apply. Vince's Pizzeria and Taproom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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